The Bad Attitude Survival Guide: Essential Tools for Managers

Author: Harry E. Chambers
Publisher: The Perseus Books Group
Category: Management & Management Techniques, Personnel & Human Resources Management, Industrial Relations, Advice On Careers & Achieving Success
Book Format: Paperback

With the increased pressures on business today, the workplace can be rampant with resentment, subpar performance, and inflexibility. So how does a manager address the issue of employee and coworker negativity, and create a more positive workplace? Using practical information, useful diagnostic tests, and hands-on instruction, The Bad Attitude Survival Guide provides managers with the tools, insights, and strategies to identify root causes of antiproductive behavior, diagnose problems, and foster a more cooperative and productive working environment. It also realistically assesses the limitations managers might face, identifies problems that cannot be corrected, and suggests how to proceed in a way that will obtain the most desirable results.

Table Of Contents
* Three Critical Challenges in the Workplace: Bad Attitudes, Poor Performance, and Organizational Change * Bad Attitudes: Root Causes * Bad Attitudes: More Root Causes and Secondary Contributors * Self-Assessment: A Look in the Mirror * The Role of Conflict in Influencing Bad Attitudes * Positive Conflict Resolution * Turning Around Bad Attitude-Based Behaviors * Turning Around More Bad Attitude-Based Behaviors * Understanding Poor Performance * Turning Around Poor Performance: Strategies, Tactics, and Techniques * The Disciplinary Process: Counseling, Confrontation, and Documentation * Motivating Bad Attitude Employees * Bad Attitude Employees and Change
About Harry Chambers
Harry Chambers is President of Trinity Solutions, Inc., an Atlanta-area consulting and training firm specializing in leadership, team coaching and building, and organizational development. He is the co-author of No Fear Management: Rebuilding Trust, Performance, and Commitment in the New American Workplace and The Bad Attitude Survival Guide, named one of the 30 best business books of 1998 by Soundview Executive Book Summaries.

(BK-9780201311464)

SKU BK-9780201311464
Barcode # 9780201311464
Brand The Perseus Books Group
Artist / Author Harry E. Chambers
Shipping Weight 0.5000kg
Shipping Width 14.300m
Shipping Height 1.700m
Shipping Length 21.000m

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