Talk at Work: Interaction in Institutional Settings (Studies in Interactional Sociolinguistics)

Author: Paul Drew,John Heritage,Paul Drew,Marjorie Harness Goodwin
Publisher: Cambridge University Press
Category: Linguistics, Sociolinguistics, Anthropology, Business Communication & Presentation
Book Format: Paperback

In the first collection of its kind, Paul Drew and John Heritage bring together the latest advances in the application of conversation analysis to the study of language and interaction in institutional settings. Leading American and European scholars contribute to Talk at Work original empirical research into the interactions between professionals and 'clients' in a wide variety of settings, including doctor-patient consultations, legal hearings, news interviews, visits by health visitors, psychiatric interviews, and calls to the emergency services. Taken together, their reports are an illuminating exploration of how key aspects of an organisations' work are managed through talk and of the distinctively asymmetric character of institutional discourse. The use of a method at the forefront of research, on recordings of naturally occurring interactions in the settings under scrutiny, uncovers the relationships between social contexts and social actions and offers invaluable insight into the traditional concerns of the sociology and ethnography of organisations, sociolinguistics and pragmatics.

Table Of Contents
Part I. Theoretical orientations: Part II. The activities of questioners: Part III. The activities of answerers: Part IV. The interplay between questioning and answering.

(BK-9780521376334)

SKU BK-9780521376334
Barcode # 9780521376334
Brand Cambridge University Press
Artist / Author Paul Drew, John Heritage, Paul Drew, Marjorie Harness Goodwin
Shipping Weight 0.5100kg
Shipping Width 0.140m
Shipping Height 0.040m
Shipping Length 0.220m
Assembled Length 21.600m
Assembled Height 3.600m
Assembled Width 13.900m
Type Paperback

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